Planned
  • Custom statuses
    Planned
    I would like the status fields (planned, in progress & completed) to be customizable. I want to be able to edit the names and add more.
  • Redesign admin to be more powerful
    Planned
    It would be great with an admin that is designed for power users
  • Vote on feedback on behalf of other users
    Planned
    Company users should be able to vote on behalf of customers.
  • Auto authenticate users
    Planned
    Customers should be able to share feedback without logging in when they come directly from our product or when using the widget.
  • Post feedback on behalf of customers
    Planned
    It would be great for company representatives to be able to post feedback on behalf on their customers.

    For example if a sales rep just got off the phone with John Doe, he can go in and add feedback he received on behalf of John Doe.
    • In Progress
  • Widget: let users share feedback without leaving my site
    In Progress
    Users should be able to share feedback through a widget directly from within the product and without leaving the site.
    • Completed
  • Private feedback page & roadmap
    Completed
    Companies should be able to choose if they want to have a public or private feedback page & roadmap.
    A private feedback page could be used either to gather feedback from customers with required login/password or internally from team members.
  • Product roadmap showing customers what you are working on
    Completed
    I think it would be great with a product roadmap so that companies can easily show customers what they are working on.

    This could be complimentary to the regular feedback view, the roadmap could be a kanban board of all the posts that are currently planned, in progress or recently completed.
  • On mobile, hide post feedback form by default
    Completed
    I think it makes much more sense to hide the feedback form by default on mobile, so users can browse the current feedback before adding their own.
  • Close the signup / login dialog
    Completed
    User should be able to close the signup / login dialog on our feedback page.

    If they do not have an account and click on upvote, they get stuck if they do not want to sign up or create an account.
  • Add images to posts
    Completed
    We want the ability to upload images to feedback posts. This is a must have in my opinion.
  • Notifications on new feedback
    Completed
    As a product manager, I would love to get email notifications when a need feedback is added to my feedback page.
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