Feedback

As a company user, I want to be able to review posts before they are published to my feedback board, so that I can assure the quality of the posts.

Add feedback post moderation feature

Customers should be able to share feedback without logging in when they come directly from our product or when using the widget.

Auto authenticate users

Please retain the filter status. I filtered the main view to be Open items. Clicked into one item. Then there was a link in your app that was something like “back to list” (near the top left). I clicked back and my filter had been reset to all items. That’s going to be hard to use longer term as many items get added. Note that I was not hitting back in the browser. 

Retain filters when backing up

Some of our customers have mentioned that their page load time is around 6-7 seconds. This is way too slow and we are currently investigating what the cause is.

Improve page load time

It would be great with an admin that is designed for power users

Redesign admin to be more powerful

As a company user, I want to see details of the upvoters of a post, so I can better understand who has interacted with a particular post.

See details of who upvoted

Allow people to vote without registering an account. As a company user, I want to be able to enable/disable anonymous voting on a board level.

Anonymous voting: allow people to vote without registering

You should post Convas on Producthunt! https://www.producthunt.com

Convas on Producthunt!

As a company user, I want to be able to add tags to feedback posts so that I can categorize and filter posts based on tags.

Add tags to feedback posts

I would like the status fields (planned, in progress & completed) to be customizable. I want to be able to edit the names and add more.

Custom statuses

We are working on a big upgrade for the platform that is powering Convas. We have already worked on this upgrade for a while, but I'll add it here for transparency. The upgrade will address performance and deployment issues we've experience as well as make future feature development easier. Other improvements in this upgrade - improved tag management, you can now edit color and name for tags as well as create tag from the settings view. - custom status backend support, we will just have to change to frontend to add that once release. - login/signup using magic link to make it easier to leave feedback as an authorized user

Platform upgrade

As said on title, that is necessary due our own feedback page (for both free and paid users) Free plan: You dont have to worry about that since powered by footer display on page bottom

Offer option to set custom URL or remove "Support" button from profile menu

As a company user, I want to be able to add internal comments so that we can have internal discussions about posts.

Internal comments

Would love to be able to upload a custom favicon.

Customizable Favicon

I’ve already come across the need to @mention someone. It would be nice if that were possible—even if only in the internal notes (but ideally throughout). 

Be able to @mention people

Ability to change "Let us know how we can do a better job for you". Also, can people add a tag on their own to set a category for the request

Option to customize the submission form

I believe this is already on the roadmap, but I don't see a post for it and I wanted to provide my feedback. This is a pretty big need for us as we have a fair amount of volume and a decent amount is dup content. There are a couple of features that other feedback platforms have missed that Convas could solve. 1// Don't just link one way. There should be a link on the dup pointing to the original post AND links on the original pointing back to any duplicates. 2// The content of the duplicate post and its comments should be combined and posted as a comment on the original because often there are nuances in the duplicate that provide context to the original.